1. Acceptance of Terms
By using Cue Laundry services, you agree to comply with these Terms of Service and all applicable laws. If you do not agree with these terms, please refrain from using our services.

2. Service Overview
Cue Laundry offers laundry and dry cleaning services via the Cue Laundry app and website. Services include laundry pickup, cleaning, folding, dry cleaning, and delivery. These services are available based on your location and service availability.

3. User Responsibilities
You agree to provide accurate information, including your name, address, and payment details. You are responsible for ensuring your laundry is packed and ready for pickup at the designated time.

4. Payment Terms
All services must be prepaid via the app or website. Prices will be shown before confirming your order, and payment is required to proceed.

5. Cancellations and Modifications
Orders can be canceled or modified up to one hour before pickup. After this time, a cancellation or rescheduling fee may apply if the order is not fulfilled as scheduled.

6. Garment Care & Liability
Cue Laundry handles all items with care, but we are not responsible for damages due to improper care instructions or failure to follow garment labels. For lost or severely damaged items, claims must be made within 48 hours, and Cue Laundry will compensate up to a specified amount.

7. Data Collection & Use
Cue Laundry collects personal information to process orders, schedule pickups, and communicate service updates. Information such as name, address, contact details, payment info, and laundry preferences is collected. This data is used solely for service-related purposes and will not be shared with third parties except with trusted service providers.

8. Data Security
We implement reasonable measures to protect your personal data, but cannot guarantee complete security of your information due to internet transmission risks.

9. Cookies & Tracking
We use cookies and similar technologies to enhance user experience and analyze website usage. You can manage cookie preferences through your browser settings.

10. Your Rights
You have the right to access, modify, or delete your personal data at any time. You may also withdraw consent for data processing by contacting us directly.

11. Changes to Terms & Policy
Cue Laundry reserves the right to update these terms and the privacy policy. Any changes will be posted on our website, and continued use of services implies acceptance of updated terms.